Contact Info

Your Name

Email Address

Phone Number (Make sure you include your daytime phone number so we can contact you if there are any questions!)

Which Edward's Transmissions shop is closest and most convenient for you?
(If you're not sure, click here for a list and map in a new window.)
Keystone
Southport
Shadeleand
Greenwood
Castleton
Michigan Road
Speedway

Vehicle Info

What year, make, and model is your vehicle? (For example, 2002 Ford Focus, 1999 Chevy Tahoe, etc.)

Which engine and transmission are in your vehicle? (For example, 2.0 liter 4 cylinder with 4 speed automatic) If you're not sure, just leave this blank.

Approximately how many miles are on your vehicle?

Problem Info

This information will give us a head start in figuring out what's wrong. But if you don't know the answer to a question, it's fine to just leave it blank -- the folks at Edward's will still figure it out in a jiffy!

Click here to skip this part and just make an appointment.

Please describe the problem you're having.
- Any noises, leaks, smells, problems shifting, or vibrations?
- When does the problem occur?
- Has anyone worked on the transmission before?

How long have you been having this particular problem?

Does the engine start?
Yes
No
Starts, but runs rough.

When the transmission is in park (automatic transmission), does it hold the car still?
Yes
No

When the transmission is in neutral and you start the engine, does the car move?
Moves in Neutral
Doesn't Move in Neutral
Won't Start in Neutral

When the transmission is in reverse, what happens?
Works OK in Reverse
Slips in Reverse
Engages after a delay

When the transmission is in Drive (automatic transmission), what happens each time the transmission shifts?
Shifts fine in all gears
Slips in all gears
Delayed Shifting between one or more gears

What does the transmission fluid look like?
Fluid looks OK (clear pink/red color, correct level).
Low fluid level.
Discolored or dirty.

Have you noticed any transmission fluid or oil leaks?
Yes
No

Does the speedometer work OK?
Yes
No

Can the car be safely driven to one of our shops for a free diagnosis and road test?
Yes
No, I'll need a tow.

If your car needs to be towed, we'll contact you by phone first to make the arrangements. Make sure your phone number is correct and that we will be able to reach you there during business hours!

Make An Appointment

Of course, in order to help you decide what, if anything, needs to be done, we'll need to see your vehicle in person. Our free diagnosis and road test only takes about 15 minutes of your time.

Choose an appointment day and time below.

Help! I just need to get this checked out ASAP!
If you choose this option, someone will contact you shortly by phone to make arrangements for the soonest possible free road test and diagnosis, so make sure your phone number is correct above.

Appointments are available hourly from noon to 4:00 PM on Mondays, 9:00 AM through 4:00 PM Tuesday, Wednesday, and Thursday, and from 9:00 AM to noon on Fridays.

9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM

Monday (Afternoon appointments only.)
Tuesday
Wednesday
Thursday
Friday (Morning appointments only.)

Edward's respects your privacy. We will not sell, trade or give away your contact information, and we will not use the information you provide to contact you for purposes unrelated to your question or request. Like Ed's Mom always says, "Spam just isn't nice!"